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KH56's avatar
KH56
Member
1 month ago
Solved

Incorrect bank account used when processing a super payt.

Hi, it appears I have processed a Super payt and selected the wrong bank account for the payt. to come out of.  Even though the wrong account was selected the payment came out of the correct account....
  • KH56's avatar
    KH56
    19 days ago

    Hi Smiddy55, I contacted my accountant and sent them the fix Princess advised me to do (in the conversation above) and asked them to do it as I'm not confident moving things around with journal entries. My accountant said this happens quite a lot atm so I guess we are all getting used to the new way of doing things. :)

Princess_R's avatar
Princess_R
MYOB Moderator
1 month ago

Hi KH56,

 

Thanks for sharing the screenshots. 

 

That’s an easy one to miss. The Pay from account you choose when creating the Pay Super transaction only changes how the payment is recorded in MYOB, not the account the money is actually taken from. The funds will still come from the bank account that was originally selected when Pay Super was first set up. That’s why the account shown in MYOB doesn’t match the account the payment actually came out of, which would also explain why the bank feed won’t reconcile properly. Since the Pay Super payment is already marked as completed, it can’t be edited or reversed. The best way to tidy it up is to record a general journal to move the amount from the incorrect bank account to the correct one. It’d be worth checking with your accountant or advisor on the exact journal entry, to make sure it’s recorded correctly in your file.

 

Cheers,

Princess

 

KH56's avatar
KH56
Member
1 month ago

Thank you so much for your reply and explaining things to me, very much appreciated.

Regards Kath

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