Forum Discussion

Sagar1's avatar
Sagar1
Contributing User
11 months ago

Incorrect Super payment

Hello, I'd like to inquire about a situation where I made a bulk super payment to my employees. Unfortunately, one employee had their super details entered incorrectly during self-onboarding, leading...
  • Earl_HD's avatar
    Earl_HD
    11 months ago

    Hi Sagar1,

    Thank you so much for your post and welcome to the Community Forum!

    My apologies for the late response. If a super contribution was returned due to incorrect employee or super fund details, please ensure to update these details in MYOB. You may need to verify and confirm certain information with the employee or their superannuation fund. Refer to the guides on update employee details or update super fund details.

    You can also visit this help article for more information about: Returned superannuation contribution
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 months ago

Hi Sagar1,

Thank you so much for your post and welcome to the Community Forum!

My apologies for the late response. If a super contribution was returned due to incorrect employee or super fund details, please ensure to update these details in MYOB. You may need to verify and confirm certain information with the employee or their superannuation fund. Refer to the guides on update employee details or update super fund details.

You can also visit this help article for more information about: Returned superannuation contribution
Regards,
Earl

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