Forum Discussion

BuddyBoo's avatar
BuddyBoo
Contributing User
3 years ago

Mobile app - leave reason

Hi, my employee is having issues submitting leave because the leave reason is missing. She is able to do so last month, but now that she's trying to apply leave again, there's nothing in the leave re...
Komal_S's avatar
Komal_S
MYOB Moderator
3 years ago

Hi BuddyBoo 

 

When you create a new leave request, there should be a Leave reason tab for you to select as explained in the Submit a Leave Request section of Using the MYOB Team app help article. If you're unable to see that option on the screen, please attach a screenshot of the leave request window so we can investigate further. 

  • BuddyBoo's avatar
    BuddyBoo
    Contributing User
    3 years ago

    This is what we see. Every other section is fine but this one.

     

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      3 years ago

      Hi BuddyBoo 


      Can you try clearing the app cache or reinstall the app and let us know if you're still experiencing the same problem? 

      • BuddyBoo's avatar
        BuddyBoo
        Contributing User
        3 years ago

        Hi, we reinstalled the app and the leave reason is still blank.