MYOB payroll - can't log out properly without an error message
Hi When I log out of MYOB payroll, I am getting the attached error message. This is the response in the address line Error - MYOB Please advise how to fix this.
Forum Discussion
Hi
I cleared the history and cache as you suggested, that appeared to fix it. I then tried it again to test it a second time and the issue was there again.
I am oepning this in Microsoft edge, I have also tried Chrome and that did not work, nor did going incognito which I shouldn't have to do. Please advise which browser you think this issue does not occur in.
Thanks
Hi CSANH,
Thank you for your response.
I completely understand that this situation can be quite challenging. We usually recommend Google Chrome for the best experience. However, since the basic troubleshooting steps like clearing the cache and trying a different browser didn't resolve the issue, we can proceed with the following final steps:
- Add MYOB.com as an allowed site so cookies will save.
- Press the Windows key on your keyboard.
- Type in the Control Panel and open it.
- Click Internet Options (if there is no Internet Options selection available, click Category at the top-right and change it to small icons or large icons)
- Open the Privacy tab.
- Click Sites.
- Add MYOB.com under the address of the website field.
- Click Allow.
Please let me know how you get along and if you require any further assistance.
Cheers,
Princess
