MYOB Payroll
Hi team, We have an employee who worked for us, then left, and now is back on a fixed term contract. We have created a new employee profile/code in MYOB Payroll. We have had issues right from settin...
Forum Discussion
Hi rachelstephens,
Thanks for your post. You're facing an issue with duplicate entries in the employer's monthly schedule report and setting up an employee profile. Here's a simpler approach:
- Firstly, verify the employee's profile setup for any mistakes. Make sure all details are accurate and there's no duplication in the system. This article about finishing and reinstating your employee could be helpful.
- Secondly, examine the payroll setup. Confirm that the salary and KiwiSaver lines are correctly arranged. If they disappear when you're inputting the payment, it might be a browser issue, so you may need to re-enter the data.
- If the pay has been processed more than once, it could be a system or manual error during the payroll process. Check the payroll entries to confirm the pay wasn't processed repeatedly.
- Finally, if the employer monthly schedule report displays the pay three times and the employee appears multiple times with zero numbers, it could be a reporting error. Try generating the report again to see if the issue remains.
Let me know how you'd go on this and if you require further help.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
