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Carmen4's avatar
Carmen4
Experienced User
2 years ago

New Staff OnBoarding

I have sent 5 onboarding to new staff yesterday however none of them has created a new employee card.   4 in one company & 1 in another. Why does this happen.   When I check the "View Pending Invites...
Carmen4's avatar
Carmen4
Experienced User

Invites were definetly sent as I have received notifications from MYOB that they have completed.  This is why I found this issue.   I have rechecked the View Invites and some are now appearng but others are not.

ItaiMYOB's avatar
ItaiMYOB
MYOB Product Manager
2 years ago

Hi Carmen4 

 

Thanks for sharing that info. That's definitely not ideal if they're not coming through.

I'll send you a private message to follow up with more details.

 

Regards

 

Itai

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