No way to authorise new super payements
There is no option on the user role page to edit the role to authoriser so i can verify my mobile to authorise my new super payments. Is this a glitch? Has anyone else had this issue. My bookkee...
Forum Discussion
Hi Sai
We have a Pay Super Administrator but how do we verify the mobile number? There doesn't seem to be anywhere to do this.
Regards
Janice
Hi Robbiebobbob,
You’re right, there isn’t a feature that shows the Pay Super authoriser’s mobile at a glance, so you’ll need to jump into your Super settings to check it.
- Make sure they’re a Pay Super Administrator under Payroll > Super payments > … > Pay Super settings > Your user roles.
- When they’re added, they’ll get an email from PaySuper@apps.myob.com called “Verify your mobile number to authorise super payments” – they just click the link, sign in, and follow the SMS steps.
- If that email never turned up or the mobile’s wrong, they can use the Pay Super Change of Details form here so the Pay Super team can update it: https://www.myob.com/au/support/myob-business/payroll/superannuation/set-up-pay-super/changing-your-pay-super-payment-details?productview=Browser
Once that’s done, they’ll get the codes and can authorise Super as normal.
Regards,
Genreve
