Hello
This has become a joke, not only are my staff having trouble putting hours into MYOB team now I can't even get into MYOB team on my desktop to do pays. No one has gotten back to me and now we're seriously thinking of moving away from MYOB.
Some assistance would be much appreciated.
It's timing out on me. I have tried both firefox and chrome same issue.
I have the same issue. Its annoying!!
Ditto!
I am facing the same issue - and yes - quite often my staff cannot submit their time sheets. I pay wages weekly, starting from 3pm on Sunday' - so let's hope it's fixed soon.
Does anyone know the phone number for tech support?
MYOB - at least some acknowledgement of the problem.
Here is a list of ways to get in touch with MYOB support https://www.myob.com/au/support/contact-us
Although, good luck with getting through to them on the phone! Wait time is usually 40 mins and over. Live chat is a little faster and better in that you can send screen shots of the issue. ( I suggest you take screen shots of the problem and save them on your device) Email them support-request@myob.com
Good luck!
Experiencing the same issues. Very disappointing that MYOB are failing to respond and assist.
Same , im getting tired off it.
Agreed.
Likewise
The issue has been resolved for me now
Hi All,
If you're still having trouble logging into MYOB Team, try clearing your browser cache or by using a different web browser. And for the MYOB Team app login issues, uninstalling and reinstalling the app might do the trick! If there's anything you need assistance with, don't hesitate to reach out to us.
Best regards,
Doreen
I tried that all first before sending this through
It looks as though the issue has been resolved however I have not received any notification from MYOB that is should be working now. :(
Hi davis_aj,
Thanks for the update! It looks like there weren't any specific reports about issues with MYOB Teams. The problem might have been related to the recent login issue.
Glad to hear everything's working fine now. If you need any more help, feel free to start a new thread in the forum.
Thanks,
Genreve
