Forum Discussion

Banditt's avatar
Banditt
Cover User
5 hours ago

PAY DAY SUPER - still processing

Super pay authorisations are taking too long in the myob clearing house.  

I sent and authorised the file 27-7-26 it is still processing.  We are supposed to have super paid in 7 days.  The hold up is with the myob super clearing house

 

 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 hours ago

    Hi Banditt,

     

    Thanks for sharing your concern about your super payment. Processing can take up to 7 business days, so a payment authorised on 27 July is still within the expected timeframe. Please continue checking the status, and if it’s still processing after 7 business days, contact our team with your payment or batch reference so they can investigate. You can reach them via live chat with our virtual assistant, MOCA, or through the other contact options available on our website.

     

    Cheers,

    Princess