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IsabelEFM's avatar
IsabelEFM
User
2 days ago

Pay item added

Hi, I've created a pay item and assigned it to gross payments. I did a few pay runs using the item I set up. But when I checked YTD verification report, the gross payments number does not include the pay amount linked to this pay item. It seems the YTD verification report does not recognise this pay item. The payroll summary and register reports have the correct pay amount. Why the YTD verification report missed the pay item I set up?

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  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    2 days ago

    Hi IsabelEFM - thanks for your question.

     

    Can you confirm you're choosing the correct Payroll year when running the YTD verification report?

    Adrian

    • IsabelEFM's avatar
      IsabelEFM
      User
      2 days ago

      Yes, I did choose the correct payroll year 2023/24 when running the YTD verification report, and all numbers for other employees reconcile with the payroll report except the employee I paid using the pay item I created that shows zero gross payment but correct withholding tax.