SE6516
11 months agoMember
Pay Runs wont load
So I have read some posts from 7 months ago about Pay Runs not loading.
Our Pay Runs wont load, under any of our logins.
i have followed part of the conversation and deleted all browsing ...
- 11 months ago
Hi SE6516,
Welcome to the Community Forum!
If the Pay Run page is stuck on a spinning circle and shows the error message "We’re unable to load your content," it could be due to a corrupted draft pay run in the file. A suggested workaround would be going to the Create menu and choose Pay Run to load the Create Pay Run page. Then, go back to Payroll >> Pay Runs, and the page should now load.
If this doesn't resolve the issue, you'll need to get in touch with our support team for more help. You can create a support ticket via MyAccount or chat with our live chat agent through our virtual assistant MOCA.
Cheers,
Princess