Forum Discussion

Sunnyc's avatar
Sunnyc
Member
12 days ago

Pay Super

Dear Pay Super Team,   We have noticed that the Super Payments status in MYOB is marked as “reversal completed,” and no funds have been deducted from our bank account.   We have not received any ...
Super payment
Sunnyc's avatar
Sunnyc
Member
12 days ago

Yes, I contacted Live Chat, and the agent advised me to send an email to the Super Pay Team, which I did yesterday.

I also submitted a case two days ago but have not yet received a response.

I would appreciate an urgent update, as the due date is 28 April 2026, and I need to understand the reason as soon as possible.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    10 days ago

    Hi Sunnyc,

     

    Thanks so much for the update, and I totally get why you’re chasing this with the 28 April 2026 deadline looming. Your case is with the Pay Super team, as they’re the ones who need to dig into this in detail. It’s with them and they’ll respond to the case.

     

    Cheers,

    Doreen

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