Forum Discussion

thirteen32's avatar
thirteen32
Contributing User
2 years ago
Solved

PAYG Witholding Payable appearing as Superannuation on dashboard

Hi,

 

On my balance sheet, my PAYG Payable and Superannuation are split out and appear as separate items. However, on the dashboard, they are all lumped together as Superannuation Payable. Is the dashboard widget buggy and not working correctly?

 

Thanks

  • EAH's avatar
    EAH
    1 year ago

    I have found a post that has solved this problem!

    This is such a shame this issue hasn't yet been fixed - this post was from 2 years ago on the MYOB forum!!

     

16 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    1 year ago

    Hi Bradharvey

     

    I understand the need to make sure that the PAYG amounts and the Superannuation amounts are all correct in value. Currently, the team is working on making improvements to the way the amounts are presented. 

     

    In the meantime, it's best to take base your data from reports instead of the dashboard. 

     

    Thanks,

    Genreve

  • EAH's avatar
    EAH
    Contributing Cover User
    1 year ago

    I too have the same issue Bradharvey.

    Since paying the super, the widget now shows the total superannuation amount due which equates to PAYGW only. All my linked accounts appear correct as per yours.

  • I have had the same issue as this chain of commentary.  I've effected the changes to the pay items as suggested but now on dashboard it's showing a double superannuation calc although the correct number showing up in super report.  Please help

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hey there HLL,

     

    For your question, I'd recommend checking out the linked accounts here: Managing Linked Accounts. Usually, the items you've linked will show up on your dashboard. If you want to dive deeper into the numbers behind those amounts, head over to Reporting > Reports.

     

    Best regards,

    Doreen