Forum Discussion

Experienced User

1 year ago

Paying Super to Cbus

Hi,

I am trying to create a super payment for the first time to an employee. He is with Cbus and has uploaded the super choice form. The ABN and USI and member number are correct.

The error message says "this fund can no longer recieve contributions using Pay Superannuation. PLease edit the fund from the Superannuation fund list window and select a valid fund name for it."

I have rang Cbus and they have confirmed theat they do accept payments from Myob.

I found this old solution here but I can not work out how to add the super fund correctly to the list. I have added it, and called it "CBUS 1" to differentriate from the original. However, I am unable to add the USI and ABN as those fields are greyed out.

Pay Super rejecting fund | MYOB Community

PLease can you help ?

18 Replies

ali23
Experienced User
1 year ago
Unfortunatley no reply from MYOB.
ali23
Experienced User
1 year ago
Hi Hayley, no reponse from Myob re this issue. Im going to call CBUS to see if we can pay it manually.
LAL-Mary
Experienced User
1 year ago
I too am having the same issue with this superfund. Considering we have a deadline to make this payment, would be good if MYOB could send us a solution.
hayley86
Contributing User
1 year ago
ali23
I am having the same issue with a casual employee using CBUS did you have any luck with this issue being resolved as I cannot fix this issue.
ali23
Experienced User
1 year ago
Hi Doreen, were you able to please help with the above?
ali23
Experienced User
1 year ago
HI Dorreen
The super fund is CBUS
ABN 75 493 363 262
USI CBU0100AU

Many thanks
Doreen_P
MYOB Moderator
1 year ago
Hi ali23,

Thanks for your post.

Kindly provide the USI and ABN of the super fund as well as the fund name so I can check it on my end. It will help me a lot in assisting you efficiently. I'm looking forward to your response.

Best regards,

Doreen