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RUNCO's avatar
RUNCO
Experienced User
2 years ago

Payroll creating a double up of wages since move from Essentials to business pro

I have recently discovered that since the move of accounting programmes back in Nov last year ( NZ) that my employee profile's had been checked as bank file ( I did not previously have this checked) ...
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, RUNCO. Thank you for your post here in the Community Forum.

It appears that your employee's payment details shifted to electronic after transitioning to MYOB Business. To modify the default payment method for your employee, you can navigate to Open Payroll > Employees > Employee's Name > Payment Details > Payment Method > Cash.

 

Regarding payments already processed using this method, you can access the Prepare Electronic Payments window under the Banking tab. From there, you can generate a bank file for each transaction individually to transfer them to the correct bank account. Please ensure that the dates align with their corresponding bank feed transactions.

 

Let me know if there's anything that I can assist you with and I'll be happy to help.

 

If I'm able to help you today, please click "Accept as Solution" to assist other users in finding this information. 

Best regards,

Hannah

RUNCO's avatar
RUNCO
Experienced User
2 years ago

Hi, Im still looking for a solution to this payroll issue.

The above advice to ' Open Payroll > Employees > Employee's Name > Payment Details > Payment Method > Cash' does not match my programme (NZ).

This is what my employee tab says;

Personal

Employment
Standard pay
Leave
Pay history
I would like to know the correct procedere to process my employees pay via payroll. I dont use bank file, also note that I have one employee paid into 2 x bank acs ( split payment) which wont auto match, another employee is paid in piece work which I process as pay items, this does auto match however both employee wages are showing double up when I do my bank reconcilation. I would really appreciate some help here, I now how about one month of payroll that I cant reconcile.

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