Forum Discussion

Experienced Cover User

2 years ago

Solved

Payroll payment errors

Hi there,

I have some issue in my yearly reporting with wages account.
it is showing double in my ledger reporting.

I usually create pay run through my myob payrun and manually transfer wages to employees. My electronics payment doesn't work as I did not activated that. But it seems that MYOB Business is automatically set up for electronic payments. I thought I had rectified this in Bank Linking but there are still two payments "Electronic" and "Spend Money"

All employees are payments are set up as cheque.

What I am doing wrong in this and how can I fix it?

How do I clear the Electronic Payment account?

Doreen_P
2 years ago
Hi, FionaB

Thanks for your response.

In addition to the information that Celia_B provided, if you used Spend Money to record the transactions of the pay run processed, you may need to delete those transactions first so they will not double up during reconciliation. If you did not use Spend Money, you can go directly to Banking > Prepare electronic payments window > Payment type is Pay Employees, and then choose the correct Transactions from and Transactions to date as well as the Account. Once the payroll transactions are showing up, you will need to tick the transactions and then click on Download bank file. This will allow you to clear the prepare electronic payments window. You may also check The Help Articles: Spend money and Making electronic payments for further information.

Please let us know if you require any further assistance with this. We are happy to assist.

Best regards,

Doreen

14 Replies

Globusprint
Member
6 months ago
Hi ,

I am having the same issue. Which entry do we delete , the one under the Spend Money transaction or the Payroll entry.

Thanks,
Ganesh
Princess_R
MYOB Moderator
6 months ago
Hi Globusprint,

I’d go with deleting the manual entry (spend money transaction) instead of the payroll-generated one, since the payroll transaction properly tracks wages, entitlements, and reporting. However, at the end of the day, it really depends on how things work for your business. Going forward, check your payroll-linked settings and confirm your payment method matches how you pay your team. It’ll help you avoid any duplicate transactions.

Cheers,

Princess
Globusprint
Member
6 months ago
Hi Princess,

Thanks for the advice. What type of Payroll linked settings do I need to make in order to have the payments reconciled to the Payroll payments made in Payroll linked settings. I have set them all as cash since this issue has come up.

Thanks,
Ganesh
Isaiah_C
MYOB Moderator
6 months ago
Hi Globusprint,

Most users who are using bank feeds have their payroll linked to the same account category that their bank feed's set up against. But your accountant will be the best one to confirm if that's the right fit for your set up.

Regards,

Sai