Forum Discussion

LucyMik's avatar
LucyMik
Experienced Cover User
1 month ago

Payruns page show unpaid Super for several months but is all paid on time, No unpaid Super

Hi All   We paid on time all our super through MYOB Hub But when is see the payrun page the super seems unpaid for several months not just the last pay. When i go to super payments looks fine comp...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 month ago

Hi Piin-Nan,

Thanks for sharing those extra details. Our team is fully aware of this issue, and we’ve marked your file as affected. There’s nothing further you need to do at this stage.
 

If there’s an update, you’ll receive an email from us with the next steps, including anything you may need to do in your file.

Regards,
Earl

chezza62's avatar
chezza62
Member
1 month ago

Hi

I also have the same problem.  Out of 5 super payments, I still have one marked as unpaid although all other reports say that it is completed.  Any help would be greatly appreciated.  

 

Thank you

Cherie

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 month ago

    Hi chezza62,

    Thanks for raising this, I've also marked your file as affected. If there’s an update, you’ll receive an email from us with the next steps, including anything you may need to do in your file.

    Regards,
    Earl

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