Forum Discussion

LucyMik's avatar
LucyMik
Experienced Cover User
4 months ago

Payruns page show unpaid Super for several months but is all paid on time, No unpaid Super

Hi All   We paid on time all our super through MYOB Hub But when is see the payrun page the super seems unpaid for several months not just the last pay. When i go to super payments looks fine comp...
Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi Piin-Nan,

Thanks for sharing those extra details. Our team is fully aware of this issue, and we’ve marked your file as affected. There’s nothing further you need to do at this stage.
 

If there’s an update, you’ll receive an email from us with the next steps, including anything you may need to do in your file.

Regards,
Earl

TreeOak23's avatar
TreeOak23
Member
3 months ago

I have the same issue, some pay runs showing as zero pay runs but amounts are correct on the payrun reports and listed as accepted by ATO after STP reporting.  

Liz

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