Hi Piin-Nan,
Thanks for sharing those extra details. Our team is fully aware of this issue, and we’ve marked your file as affected. There’s nothing further you need to do at this stage.
If there’s an update, you’ll receive an email from us with the next steps, including anything you may need to do in your file.
Regards,
Earl
I have the same issue, some pay runs showing as zero pay runs but amounts are correct on the payrun reports and listed as accepted by ATO after STP reporting.
Liz
Hi TreeOak23,
Sorry this is happening. Definitely isn’t the experience we want you to have. For updates, you can follow and join this Community Forum thread. You’re welcome to add your post there as well, so the team can keep track of everyone impacted and share updates from the product manager in one place.
Cheers,
Doreen
