Hi LucyMik,
Appreciate you raising this with us. It’s definitely a bit odd to see the Pay Super status and the Pay Runs super status not lining up properly, as those should normally match.
I’ve reached out to the team and passed your post on, and they’ve now identified it as a sync issue between those two areas. A ticket has been raised on their side and is being treated as a priority. I’ll come back to you with an update as soon as I hear more from the team.
Cheers,
Princess
Hi, mine is the same. Has there been an update or fix for this yet?
There has been a fix. See:
If you have paid all your super via MYOB then you should not be seeing an unpaid status. Please PM us with details of your business if you have paid all super via MYOB and are still seeing unpaid.
