PaySuper_Some employee not showing
Good morning, I have been usually paying super through the ATO Small Business Clearing House which is set to close on 30/6/26. In preparation for this closure and PayDaySuper, I have used th...
Forum Discussion
Hi James_BTWOH,
That does sound a bit odd. If some employees are missing from the Create Super Payment list, please double-check their super fund settings and make sure Use MYOB to pay super is ticked. It’s also worth checking that they have super amounts owing for the period and that their fund details are fully set up. If everything looks correct and they’re still not appearing, this may need further investigation from the back end, so it’d be best to reach out to our support team for more help. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
