Phone number for support
Hello, how can I find a phone number for support? My online submissions for help are being ignored for weeks. I won't be able to use MYOB if they don't fix up the problem from their end. The probl...
Forum Discussion
1300555123 - but be prepared to wait. I was on hold for 2 hours 16 minutes yesterday and it took an hour to fix my (what I thought) was a very simple problem. So an 3 hours and 16 minutes.
I have been on the bloody mobile this morning still right now for 1 hour its a joke i have emailed them but no reply all they good to take your money or ask you whats your id number to make sure you are paid up to date so mad
Hi Vincevella,
Sorry you’ve had such a rough run trying to get help today. I can see you’ve already spent a fair bit of time trying to get through, and I get why you’d feel this way.
Our support teams are working through a high volume of requests at the moment, so wait times on the phone and by email are longer than usual.
If you’ve already sent an email through, the best thing to do is keep an eye on your inbox and reply to that same email if you need to add anything, rather than sending a new request. That helps keep everything together for the team reviewing it. Thanks for your patience while this gets picked up.
Regards
Genreve
