RFBA Incorrectly reporting via STP
Hi there,
STP Phase 1 was used to lodge STP Finalisation for the 2022 FY. For some reason the employees who had RESC of $12 & $8k were also showing the exact the amounts in RFBA (which is incorrect). There is not meant to be any RFBA showing in their STP Finalisation summary.
When I look at their last payslip for the 2022 FY there is no RFBA showing, just RESC which is correct. Why has this happened?
When I go to remove finalisation for 2022 FY and try to re-lodge by enalbing RFBA and entering $0 in these coloums for RFBA, it keeps giving me an error "Something went wrong. Please try again or refresh browser".
I have tried lodging as the registered agent and also as the employer,
I have tried running another nil payslip before 30 June 2022,
I have tried entering nil under RFBA after 'enabling RFBA' to be edited when finalisation is removed
This link is what I followed and still no luck.
https://help.myob.com/wiki/display/myob/End+of+year+finalisation+with+Single+Touch+Payroll+reporting?searchfacet=support:help&searchterm=reportable%20fringe%20benefit%20error&_ga=2.160064126.216763549.1682394840-1229945897.1679449673#expand-4FinaliseyourSingleTouchPayrollinformation
Is it because we're now registered with STP Phase 2? Do I need lodge a paper copy manually to correct this for the two employees?
Please help.
Thanks.
Leng