Forum Discussion

SBCollis's avatar
SBCollis
Experienced Cover User
9 months ago

Super Choice Payments

I am having difficulty with my super payments. My dashboard shows -$30,000 in super owning and when I look into the expense and payable accounts I can see double ups. Any suggestions on what is going...
Doreen_P's avatar
Doreen_P
MYOB Moderator
9 months ago

Hi SBCollis,

 

Thanks for the detailed rundown— that helps paint the picture. What happened here is the super payments were processed using the wrong account— it was set to Transaction Account instead of GST Account. Here's a workaround on how it can be fixed:

 

  • Pop in a journal entry to shift the amount from the Transaction Account to the GST Account.
  • That'll straighten things out and let you match bank feed.

 

If you're still having issue with super payments that came out from the wrong account, make sure to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Cheers,

Doreen

SBCollis's avatar
SBCollis
Experienced Cover User
9 months ago

Doreen_P​ thank you! There’s about 30 of them! So do I need to do 30 individual journal entries? 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hey SBCollis,

     

    Before diving into your journal entries, it’s a brilliant idea to have a quick chinwag with your accountant. They’re the experts who can give you the best advice on whether you should create individual entries or if you can manage it in one go.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.