I have an employee set up for his super and the super amount is showing on his Pay Slip, but when I create a super payment he doesn't come up, the other emloyees are there but not him. Can anyone please help me with this. Thank you.
Sharon
Hi Shazzy,
Thank you for your post. If you can't see super payments for your employees, please check that you've selected the option Pay using PaySuper for each of your employee's super funds. See Set up superannuation funds for details.
Do let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Melisa,
Thank you for getting back to me. I went into Edit Superannuation Fund and tried to add Pay using PaySuper, but it is not accessible. It is grayed out. Should I delete the superfund and create it again. The employee has been with us for about 6 weeks, will it also delete his super which I owe him.
thank you.
Sharon
