Super Payments

Hi MezIndustries,

Thanks for flagging this. We're aware of an issue at the moment with Pay Super authorisation codes showing that "service unavailable" message, and our team's onto it and working to get it sorted ASAP. In the meantime, we've seen some customers get around this by updating the Pay Super payment limit. Just a heads-up though, you'll need to be set up as a Pay Super administrator in the file to make that change. Here's a link on how to do it: Changing your Pay Super payment details.

If you give that a go and it's still playing up (or you don't have admin access), your best bet is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. The team there can take a closer look and help get things moving for you.

Regards,

Sai