Superannuation payment bounced back
Hi. I paid super through MYOB and one employees bounced back as there was incorrect information for a super fund. I corrected it. Then I did a negative super pay run. Then re-entered the supe...
Forum Discussion
Hi MrsK456,
If you're still seeing a negative super amount even after redoing a positive pay run, it usually means that the original wrong super payment wasn’t fixed properly. Or, there might be a glitch in the employee’s super fund details. To sort it out, you'll need to manually tweak the super amount by creating a "void" pay run with the right positive super contribution to counterbalance the negative amount. Please make sure you followed all the steps for reversing and re-processing those returned super payments as laid out in the links below:
Cheers,
Princess
