Forum Discussion

Busygirlange's avatar
Experienced Cover User
2 years ago

Superannuation payment reporte

Our superannuation payment report is showing that super payments made pre our rollover date in December 2022 haven't been paid. They have been paid and a spend money transaction was done for each mo...
  • Tracey_H's avatar
    2 years ago

    Hi Busygirlange 


    The Superannuation payments report compares the super accrued for the employee with payments processed through Pay super. As payments in the original platform were recorded as Spend money transactions, not Pay super transactions, they will not appear in the Superannuation payments report.


    When running that report make sure you are selecting the date range for the applicable period.


    Please let me know if you need further help.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.