Forum Discussion

Experienced Cover User

3 months ago

Solved

SuperChoice P/L transaction processing problem

MYOB Business Pro file does not match Super Choice to Bank Transaction in bank feed, MYOB account 2-1355 Superannuation Payable shows both the credit and debit processed when the payroll was processed leaving the ending balance $0.00 as one would expect. Therefore, the transaction in the bank feed cannot be debited to account 2-1355 as it will affect the balance sheet. How is this rectified please?

Many thanks

kevinmargetson
4 hours ago
Hi, I started using MYOB Pay Super in the April quarter to check its functionality.

Now that I checking my super payable liability account for EOFY, I have found that I have a similar problem. Because the bank is not matching to the Super Choice and is being allocated to the super payable liability account, the payment has been recorded twice - once by SuperChoice and once by the bank allocation :(

Not sure how I fix this !

12 Replies

Genreve_S
MYOB Moderator
3 months ago
Hi OnBalance,

Thanks for posting this one.

In MYOB Business, the pay run puts the super into 2-1355 Superannuation Payable, and then the SuperChoice payment clears it. On the bank feed, you want to match the "SuperChoice P/L" line to the existing Pay super or Spend money transaction, not allocate it straight to 2-1355, otherwise it can look like it has gone through twice.

If there is nothing to match:

Record the super payment first (using Pay superannuation or a Spend money to SuperChoice, allocated to 2-1355 Superannuation Payable).

Go back to Bank transactions and match the SuperChoice bank line to that payment.

If it is still playing up after that, it is worth getting our support team to take a closer look. You can either log a ticket in My Account or jump on live chat through MOCA, our virtual assistant.

Regards,
Genreve
Veena
Trusted Cover User
3 months ago
I have exactly the same issue!!