Forum Discussion

Angela18's avatar
Angela18
5 months ago

Tax tables 24/25 not updating

Hi  Please provide assistance on updating to the 25 tax tables.  They have not changed in my system. thank you Angela
bradm30's avatar
bradm30
Experienced Cover User

Hi Jem,

 

I'm unsure as to how to send you a private message. The email you sent with the subject "New Private Message on MYOB Community!" has a no reply email address. If i click on the link in that email that says "Reply to this message" it takes me to my inbox for the MYOB Community. The only options then available to me are Delete or Report Conversion. Can you help me to reply privately to you?

Princess_R's avatar
Princess_R
MYOB Moderator
4 months ago

Hi bradm30,

 

Sorry for replying so late. I hope you managed to message Jemar and that she helped you with the tax rates. If not, no worries at all, just let me know, and I'll be more than ready to lend a hand.

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess

  • bradm30's avatar
    bradm30
    Experienced Cover User
    4 months ago

    Hi Princess,

    The problem has now been resolved finally.

    After much heartache it was discovered that we had duplicate tax tables installed into our data file. MYOB claimed they had never seen this happen before. The MYOB data team then had to replace the duplicate tax tables with brand new ones and now all is good!

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