Forum Discussion

SamTh's avatar
SamTh
Member
3 days ago

Unable to login

I am unable to log into MYOB business to do my June 2026 payroll. When signing in today, I was directed to a screen (that I've not seen before) which said I am the Administrator (which I am) and asked for my password (which I entered). I then get this message "Something went wrong. Try refreshing your browser If the issue persists, contact MYOB support". I refreshed the browser and tried to log in several times. No luck - contrary to MYOB voicemail that says they have identified an issue and to retry. Are others experiencing this issue today? 

 

Payroll

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 days ago

    Hi SamTh,

     

    Having login trouble right when you need to get payroll done is never ideal, and it's definitely not how things should be working.

     

    I can see you also raised a support ticket with the team, and it looks like they were able to help and have now marked the case as resolved. If you do need more help, you’re always welcome to start a new post here or reply to the case email itself to have it reopened, and the team will get back to you.

     

    Cheers,

    Princess

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