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naresh65's avatar
naresh65
Contributing User
2 years ago
Solved

Unable to pay super for employees after recording in MYOB. it does not direct me to pay super now. I have previously paid through Myob.

  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, naresh65 

     

    Thanks for your post.

     

    Did you receive any error messages? When you created the super fund within the business, were you able to tick the box that says "Pay using Pay Super"? If you wish to pay super through MYOB, you may need to tick that box. To check it, go to Business name > Payroll settings > Superannuation funds tab, and then select the super fund name. Kindly check if the box is ticked. You may also check the Help Articles: Set up superannuation funds and Make superannuation payments for further information.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, naresh65 

 

Thanks for your post.

 

Did you receive any error messages? When you created the super fund within the business, were you able to tick the box that says "Pay using Pay Super"? If you wish to pay super through MYOB, you may need to tick that box. To check it, go to Business name > Payroll settings > Superannuation funds tab, and then select the super fund name. Kindly check if the box is ticked. You may also check the Help Articles: Set up superannuation funds and Make superannuation payments for further information.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen

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