Forum Discussion

Boydi's avatar
Boydi
Member
3 months ago

Weekly super payment still processing

Hi everyone.

I did my first super weekly payment last week 2nd April.  Went to process todays super and noticed that MYOB has it still processing from last week.  Have I done something wrong or is this a glitch.

Regards

Boydi

 

1 Reply

  • Hi Boydi,

     

    You haven’t done anything wrong. Super payments can stay in Processing for a little while as they move through the clearing house and into your employees’ funds. They can take up to about 5 business days, and sometimes a bit longer if there’s a weekend or public holiday in between.

     

    It’s all explained in this link, and if it looks like the payment is stuck for longer than the usual processing time, you can also send an email to our Pay Super team to check it out.

     

    Cheers,

    Princess