Forum Discussion

Boydi's avatar
Boydi
Member
24 days ago

Weekly super payment still processing

Hi everyone.

I did my first super weekly payment last week 2nd April.  Went to process todays super and noticed that MYOB has it still processing from last week.  Have I done something wrong or is this a glitch.

Regards

Boydi

 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    24 days ago

    Hi Boydi,

     

    You haven’t done anything wrong. Super payments can stay in Processing for a little while as they move through the clearing house and into your employees’ funds. They can take up to about 5 business days, and sometimes a bit longer if there’s a weekend or public holiday in between.

     

    It’s all explained in this link, and if it looks like the payment is stuck for longer than the usual processing time, you can also send an email to our Pay Super team to check it out.

     

    Cheers,

    Princess

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.