Forum Discussion
That would be because you have set the Discount % to be 200, which is causing the error in this screenshot,
Can you please confirm that When the number of Units is set as negative, the unit price is positive that the total amount comes as negative, are you able to apply the debit to the invoice.
Or is the original error still popping up when this is happening?
correct. the invoice comes in with negative qty and positive unit price and it doesnt work. that screen shot came about cos i changed the actual total price from negative to postive instead of the unit price resulting in the 200% and a debit that was positive instead of negative.....
when i have -ve qty and positive unit price it definately doesnt work.....
- ChrisMYOB3 years agoFormer Staff
Hello Suengoo
Can you please confirm which web browser you are using when the error pops up and if it happens when using a different one, such as Google Chrome.
If already using Google Chrome, I would suggest trying in incognito mode. If it works while in incognito mode without giving you an error, you will need to clear your browser cache.
Please let me know how you go.- Suengoo3 years agoExperienced User
i am using google chrome ... i tried in chrome incognito and it still gave the following message i have also tried safari with same result
you can also see that the Qty and unit price are the correct negative and positives and it happily works if you use a larger invoice value to offset against
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