I have invoices being sent as Time Billing invoices from another application that are incorrect. In the browser I cannot edit this invoice or remove it in any way. There does not seem to be a way to issue a credit. Looks like the only thing to do is to manually create a negative invoice to offset it, but it will still remain open. Is there any solution to this?
Hi Andrew_Kitchen2,
You've got it right – the only solution here is to manually enter a negative transaction to balance it out. Sadly, this won’t remove the incorrect invoice from your records, as the browser version doesn’t support the time billing invoice layout. I suggest sharing your thoughts about adding this feature to the browser version on our Ideas board. Others can support your suggestion, and it can get the product team’s attention for future updates.
Cheers,
Princess
