Recently I switched over to MYOB and have taken a few card payments, but none of them have come through, though they are listed as paid on the invoice. Payments from 6/5 - 8/5/26 haven't yet come through. I thought that there was only a 2 day turnaround so would love to know what has happened with them 😊
Hi jtraeger,
Your client's payments seem to be taking a while to process.
If the invoices are showing as paid, the payments are likely still processing through to your bank account.
This can sometimes take a few days, and for a first payout, it can take up to 7 days.
If they still don’t come through after that, please reach out to our support team by creating a ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve
