JackieSchu
2 years agoExperienced User
Creating or adjusting invoices not working
Hi this is a ongoing issue in which i need a modertor to use their script over my file. Unfortuantely its the only way to clear the error and I need it done every few days. The online chat cant help ...
- 2 years ago
Hi JackieSchu
As you're getting that error regularly can I get you to check there is both a linked receivables and linked payables account in the file:
To check the linked receivables account
- Choose Manage Linked Accounts from the Accounting menu
- Click Sales
- Check the Asset account for tracking receivables has an account selected
- If this field is empty this would generally be the Trade Debtors account
To check the linked payables account
- Choose Manage Linked Accounts from the Accounting menu
- Click Purchases
- Check the Liability account for tracking receivables has an account selected
- If this field is empty this would generally be the Trade Creditors account
Let me know how you go with that.
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