Thank you for your post!
Not getting the right help can be frustrating and we understand the challenges you are facing with Dashboard.
Generally, the Income dashboard includes invoices and any Income transactions. Kindly click on the down arrow to see the breakdown of invoices and any cash-received entries. If that is not helpful I would recommend running a Profit & Loss report and checking the income account codes for the same date range to learn more about the totals and check for any differences.
Let me know how this goes and we will move forward from there.
Regards
Priya Selvaraj
