Forum Discussion

JBCarpentry's avatar
JBCarpentry
Member
9 months ago

Dashboard Income Zero after invoices marked as paid and banking reconciled

Hi, I have recently changed over from Payroll only to doing my invoices and tracking income also on MYOB for the new financial year. I seem to have all the bits and pieces set up however I am having...
Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi JBCarpentry​, 

 

Bit odd that your transaction values aren’t showing up on the dashboard after you popped them into the ledger. First thing to check, make sure the dates on those transactions are within the range showing on your dashboard. If the dates line up and you’re still not seeing the amounts, best to give us a shout so we can dig a bit deeper for you.

 

You can raise a support ticket in MyAccount, or jump onto live chat with our virtual assistant, MOCA.

 

Regards,
Genreve

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