Duplicated sales invoice
I have a Sales Invoice that has been duplicated exactly. How is this happening and what can we do to fix it, Do i just delete one? More importantly is, how does this happen haven't had any feedback...
Forum Discussion
we have many invoice numbers duplicated (in 2023/24) i realise now there is a exlamation mark to tell me the invoice number is duplicated but its tiresome to have to be forever checking that they aren't duplicated...its slowing us down...just today I noticed now a quote i sent out has the same quote number as another..no yellow exclamation mark for quotes??
Hi LCrowhurst,
I understand that dealing with duplicate invoice numbers can be quite tiresome and slow down your work process. Currently, our system does provide a warning with an exclamation mark when an invoice number is duplicated. But this feature is not available for quotes. Our team is still in the process of enhancing the MYOB business. You can post in our Ideas board for this feature as a suggestion for our developers to monitor and consider for future updates. In the meantime, you might want to consider creating unique quote numbers to avoid duplication.
Feel free to get in touch if you need more help.
Cheers,
Princess
