Hi Lea-Anne
Sorry to see that no one has replied to you yet. There are a few features in AccountRight that is not possible in the web browser.
Can you check if the recurring invoice you are trying to use to prefill is one of the following:
If it is one of the above, then it will not be possible to prefill the transaction through the browser.
You would need to either recreate the recurring transaction with a supported layout, or only create those invoices on the desktop version.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
