Forum Discussion

NixP's avatar
10 months ago

In Tray not working

Why can I not see any of the in tray invoices when I click on them? 

Just goes to a blank screen

  • Jedwa's avatar
    Jedwa
    Experienced User

    I'm having the same problem, but i have found if I click the 3 little dots and then hit create/link bill it will come up.  Frustrating though so hope it is fixed soon.

     

    Cheers

    • SherriS's avatar
      SherriS
      Cover User

      Thanks for the three dot tip.  It's a pain but at least I can get stuff done! :)

    • Unfortunately, my eyes are not so good anymore and I'd like to see which one is which. I have over 70 invoices in my in tray - yes, I know I should do them more regularly!!

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator

        Hi ALl,

        Thank you for your post, and I apologize for the delayed response. We truly appreciate you sharing how you found the solution, Jedwa. For more information, feel free to explore this helpful article: Working with In tray documents.

        Feel free to post again, we're happy to help!
        Regards,
        Earl

  • Same here! Has been like this for days now and unfortunately MYOB doesnt seem to have an area to "Report a Bug" so we have to wait until someone see's this post in order for action to be taken. Quite frustrating. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.