Hi APMMichelle,
I’m sorry this caused a payment to be missed. I’ve reviewed the screenshot, and it shows the bill was entered with an issue date of 04/09/2026 but a due date of 04/10/2026, even though the supplier invoice says C.O.D. This is a known limitation with C.O.D. payment terms in the browser version of MYOB Business. Because C.O.D. doesn’t provide a specific date for MYOB to calculate, the bill can fall back to the default payment terms set in the file. In this case, it appears the default is 30 days from the invoice date. You can check this under Settings > Sales settings > Payments. However, there isn’t currently a setting to make uploaded C.O.D. supplier invoices automatically use the invoice date as their due date, and supplier-specific payment terms can’t be saved in the supplier card in MYOB Business.
For now, we recommend checking the due date when reviewing uploaded bills and changing it to the invoice date before saving the bill. If this is happening even when the correct due date is shown on the uploaded invoice, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can review the specific bill and file settings.
Regards,
Sai
