Hello,
I have an invoice that shows a different due date in the invoices form, than on the actual invoice:
in the invoices list:
why is this?
as a result, the invoice in the invoices form is not showing overdue.
Thank you,
Kylie.
Hey smileykylie1981
I've just tested it from a test file on my end and am not experiencing the same issue. If you click into the invoice and change the due date to something else, save it, and then go back in and change it back to what it's meant to be, do the changes save? It may be worth clearing your browsers cache and cookies as well.
If the issue persists, please contact us so we can investigate further.
Hi Amanda,
I tried changing the due date on the invoice to "1 day after the end of the month" and saved it.
and it changed it to the 1st August, and marked the invoice as being overdue, as expected.
I changed it back to "0 days after the end of the month" and it put the 31/7 on the invoice but 31/8 onto the invoice list view instead of the 31/7. It looks like when using 0 days with that particular date option it doesn't recalculate the date properly, perhaps? I don't' remember that particular date option before, perhaps it is new?
I tried changing the due date on the invoice to "1 day after the end of the month" and saved it.
and it changed it to the 1st August, and marked the invoice as being overdue, as expected.
I changed it back to "0 days after the end of the month" and it put the 31/8 back onto the invoice instead of the 31/7. It looks like when using 0 days with that particular date option it doesn't recalculate the date properly, perhaps? I don't' remember that particular date option before, perhaps it is new?
I contacted support and they confirmed that the newer EOM rules still have some problems
One of these problems seems to be when using a value of 0
Hi Amanda,
This is Kylie here, long story about my user account, but I tried changing the due date on the invoice to "1 day after the end of the month" and saved it.
and it changed it to the 1st August, and marked the invoice as being overdue, as expected.
I changed it back to "0 days after the end of the month" and it put the 31/8 back onto the invoice instead of the 31/7. It looks like when using 0 days with that particular date option it doesn't recalculate the date properly, perhaps? I don't' remember that particular date option before, perhaps it is new?
Thanks,
Kylie.
