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Merry2's avatar
Merry2
Trusted User
4 days ago

Invoicing changes since 1 August 2026

Hi - has there been a change since 1st August where you can no longer email invoices from MYOB unless you upgrade?  I had previously asked support why you couldn't turn off the messaging about upgrad...
Genreve_S's avatar
Genreve_S
MYOB Moderator
3 days ago

Hi Merry2, 

 

Thanks for raising this. To keep emailing invoices from MYOB, you’ll need to complete the Secure Invoicing verification.

 

If you don’t, you can still download invoices as PDFs and send them from your usual email. You also don’t have to use online payments. Once verified, you can turn those payment options off in your settings.

 

More info:

https://www.myob.com/au/support/security/secure-invoicing-upgrade

 

Regards,
Genreve

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