MikeG1We too are having issues with not being able to reconcile amounts. As mentioned above the total amount received from online payment doesn't match the invoice, due to fees taken out and remaining amount transferred to us. This makes it impossible to reconcile as the amounts don't match. We have heaps of unallocated transactions sitting there that can't be matched as the amounts differ (invoiced amount and the online paid amount differ). We also currently have a tech support request in progress, it's been going for 3 weeks on Tuesday and we have had no reply since 21st May.
Do you possibly have any work around to get this issue fixed? We have checked with MOCA and also had no success.
Thank you for your time,
Matt