Forum Discussion

Paul1976's avatar
5 hours ago

Missing invoices

Hello, looking for some assistance please. All of my open invoices have disappeared. Out of the thousands that have been sent out, and paid, everything is gone. Apart from two from three years ago. All my recent open ones are gone. The assistant is useless. Any help would be appreciated.  

1 Reply

  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator

    Hi Paul1976,

     

    Thanks for your post and welcome to community forum! I can see that all of your open invoices suddenly disappeared. The best way to look for those transactions is through Find Transactions window. If you are still unable to find them please try to clear the cache of your browser if you are accessing them online, you may also use a different browser. If you are using an Accountright then clear the cache of the Accountright.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem