Forum Discussion

ryadre's avatar
ryadre
Trusted User
13 days ago

No bank account number shows on Statements

Is there a way to have my bank account number on my statements? I have had a look at the templates and cant see a way to add it (Browser).

 

More than once I have been told there is no bank account number. The number is on the invoice I send out, but if I am sending out a separate statement at the end of month, some people will just receive that and want to pay online via internet banking.

5 Replies

  • Dave6's avatar
    Dave6
    Experienced User

    I found the only way to do that is to add a text box and add the bank details to it that way.

    • ryadre's avatar
      ryadre
      Trusted User

      Thanks, I cant see how you add a text box to Statements though in the template settings?

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi ryadre,

         

        I can see why that’d be handy, especially if you’re sending statements on their own at the end of the month. At the moment, it doesn’t look like there’s a way to show your bank account details on statement templates in the browser version. If your customers only receive a statement, a simple workaround for now is to include your payment details in the email you send with the statement, or let them know to refer to one of your invoices where those details appear. 

         

        Regards,

        Sai