No invoices showing
I have created a new invoice which is in progress but no invoices are showing
Forum Discussion
5 Replies
Appears to be an issue with Chrome. you can see them on Edge. MYOB sort it out!
Hi PlusRF,
Thanks for the screenshot. We’re not currently aware of a widespread issue with invoices not displaying, but I’m sorry yours aren’t showing in Chrome. Please try opening MYOB in a Chrome Incognito window. If the invoices appear there, clear Chrome’s cached files and MYOB site cookies, then sign back in. Save any work first, as clearing cookies will sign you out. You can keep using Edge in the meantime. If Chrome still won’t display them, please reach out through Contact Us so our support team can investigate further.
Cheers,
Doreen
I did all that. They display in incognito, but after clearing cache and cookies they do not appear.
I have logged a ticket
Hi PlusRF,
Thanks for giving that a try. Since the invoices show in Incognito but not in your usual Chrome window, it may be an issue with your Chrome setup, so it could be worth checking with your IT team. If you’re still having trouble, please reach out to our support team so they can investigate further.
Regards,
Sai
