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ClaireK's avatar
ClaireK
Contributing User
8 months ago

Overdue invoices

Trying to change to using the cloud version of accountright rather than the desktop version.  Has a box on the dashboard for overdue invoices but nothing is showing.  Have just spent ages with online...
ClaireK's avatar
ClaireK
Contributing User

Thanks for your response - but a friend helped me sort it.  My issue was that I had clicked our payment terms as COD in the sales settings, but MYOB didn't realise that the invoice date was also the delivery date and so only marked the invoice as OPEN.  When I changed the payment terms to "0 days after invoice date" it now shows any overdue invoices as OVERDUE rather than just OPEN.  I have now changed this for any new customers, but will need to edit on all our existing customers.

Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hi ClaireK,

 

I appreciate the update. I'm glad that you can now see invoices. Feel free to post again if you encounter issues in the future.

 

Best regards,

Doreen

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