Forum Discussion

Cafe_66's avatar
Cafe_66
2 years ago

ABN Invalid

I am also getting 'ABN Invalid' when creating Bills even though in contacts the ABN is active and valid. This ocuurs for all contacts with a valid ABN.
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi Everyone


    Thank you for your patience while our team investigated that situation.

     

    We have made a change that should allow to the ABN checker within the Create bill window that should showcase the correct status of the ABN. This should be the same as that of the Contact record.

     

    Once again thank you for to those users that have first brought it to our attention and working with us to find that resolution.

Steven_M's avatar
Steven_M
Former Staff

Hi Everyone 

We have identified that when creating a Bill the ABN Invalid message will appear for the supplier regardless of their ABN status.  

We are working on raising this with the required team so that we can complete a further investigation it this situation for a resolution in the future. In the meantime, ABN status can be looked up on the supplier contact card and this work shouldn't prevent the ability to record bills.

Thanks to those that have reported this situation.

 

CC Cafe_66  GrindCo henry_ Danhunter 

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi Everyone


Thank you for your patience while our team investigated that situation.

 

We have made a change that should allow to the ABN checker within the Create bill window that should showcase the correct status of the ABN. This should be the same as that of the Contact record.

 

Once again thank you for to those users that have first brought it to our attention and working with us to find that resolution.

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